istriana.wine is an online shop managed by SUPER FULL D.O.O – Ježa 43 – 1231 Ljubljana – Črnuče -, (hereinafter referred to as “Istrian”) company reference Danijela Gajanovic
Istrian is in full compliance with the Consumer Protection Act.
The Web Store is an information system for the presentation and sale of products for the user.
All prices are expressed in euros and include value added tax (VAT), except in the case of an application for distributors, where prices are exclusive of VAT. The prices indicated on the portal www.istriana.wine for each type of wine do not include shipping costs. The price indicated at the end of each contract consists of the cost of purchasing goods (wine) and shipping costs. We reserve the right to change prices without notice.
Shipping Abroad (Europe excluding Slovenia)
in: Italy, Slovenia, Germany, Austria, Spain, Hungary, Slovakia, Poland, Croatia, Czechoslovakia, cash on delivery is accepted.
the shipping cost is:
€ 9 for Italy, € 5 for Slovenia and € 10 for the rest of Europe.
The provider undertakes to permanently protect all personal data. These will be used for the sole purpose of customer contact, delivery of goods and assembly offers. A third person does not have access to this data, which means they are safe from loss, misuse, disclosure, alteration or destruction of the same.
The sale of alcoholic beverages is prohibited to minors. The buyer must be of age (+18) at the time of purchase. Otherwise the supplier can withdraw from the contract.
The courier is required to check that who collects the package is of age
Complaints and disputes
The provider complies with current consumer protection legislation. More and more companies are trying to establish an effective system for handling complaints and amicably resolved disputes